Refund Policy

At DivyaSkills, we are dedicated to providing high-quality mentorship and educational programs. We want you to be satisfied with your learning experience. Please read our refund policy carefully to understand your rights regarding cancellations and refunds.

1. Enrollment and Access

Once you enroll in a program and the program commences, or you are granted access to our digital learning materials, the service is considered initiated.

2. Refund Eligibility

We offer refunds under the following conditions:

• Before Program Commencement: If you cancel your enrollment at least 48 hours before the scheduled start date of the program or batch, you are eligible for a full refund (minus any payment gateway processing fees).
• After Program Commencement: Due to the digital nature of our materials and the limited seating in our mentorship batches, we generally do not offer refunds once a program has started or digital access has been granted.
• Exceptional Circumstances: We understand that emergencies happen. Refund requests made after a program has started due to severe medical emergencies will be reviewed on a case-by-case basis. Proof of emergency may be required.

3. Transfer of Enrollment

If you are unable to attend a batch you enrolled in, you may request to transfer your enrollment to a future batch. Such requests must be made within the first 7 days of your original batch's start date and are subject to availability.

4. How to Request a Refund

To request a refund or batch transfer, please contact our support team at [email protected]. Include your full name, the program you enrolled in, your date of purchase, and the reason for your request.

5. Processing Time

Approved refunds will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.